Crunchbury Foods Inc. ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Indian privacy laws.
1. Scope of Policy
This Privacy Policy applies to the collection, use, and disclosure of personal information through our website (crunchbury.in) and any related services.
2. Information We Collect
We collect personal information to provide and improve our services. The types of personal information we collect include:
a. Information You Provide
Name
Email address
Mailing address
Phone number
Payment information (for purchases)
Any other information you choose to provide
b. Automatically Collected Information
IP address
Browser type and version
Time zone settings
Operating system and platform
Payment information (for purchases)
Usage data, such as the pages you visit and the links you click
c. Cookies and Similar Technologies
We use cookies and similar technologies to:
Enhance user experience
Analyze website performance
Deliver personalized content and advertising
You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To process your orders, respond to inquiries, and deliver products.
To Communicate: To send order confirmations, updates, marketing communications (with your consent), and important notices.
To Improve Our Services: To analyze website usage and make improvements.
For Legal and Regulatory Compliance: To comply with applicable laws and regulations.
4. Disclosure of Your Information
We may share your personal information in the following scenarios:
With Service Providers: To perform business-related functions, such as payment processing, shipping, and analytics.
For Legal Reasons: To comply with legal obligations, enforce our terms of use, or protect the rights, property, or safety of our users.
With Your Consent: When you provide explicit consent for a specific purpose.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Children Under the Age of 18
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental or guardian consent. If we become aware that we have collected information from a child under 18 without consent, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided personal information can contact us at +91 9653713018.
6. Your Rights
Under PIPEDA, you have the right to:
Access Your Information: Request access to your personal information.
Correct Your Information: Request corrections to inaccurate or incomplete information.
Withdraw Consent: Withdraw your consent for specific uses of your information.
File a Complaint: Lodge a complaint with the Office of the Privacy Commissioner of India if you believe your rights have been violated.
To exercise your rights, contact us at [Crunchbury.in].
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure.
9. International Transfers
If your personal information is transferred outside India, it will be subject to the laws of the jurisdiction where it is held. By using our website, you consent to such transfers.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this policy indicates when it was last revised. Continued use of our website after changes indicates your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@crunchbury.in
Phone: +91 9653713018
Address: 206, Baba Isher Singh Nagar, Chakki Wali Gali, Gali Number 12, Moga, Punjab, India, 142001